Shipping & Tracking

Cloumix offers DHL/UPS/EMS Express Shipping,Singapore Post, Netherland Post, Sweden Post, ePacket Post (only available for the USA and Russian). If you need packages shipped by other ways or you have your own shipping method or shipping forwarder in China, please contact us and provide their information, we will ship order to your warehouse or forwarder.

Tip:You need to pay surgecharges if a remote area is defined as a post code as following:

https://www.cloumix.com/extended-remote-area-surcharges.html

PostCode Of Extended/Remote Area For UPS:

https://www.ups.com/assets/resources/media/en_US/area_surcharge_zips_us.pdf

PostCode Of Extended/Remote Area For DHL:

http://www.dhl.com/content/dam/downloads/g0/express/services/surcharges/dhl_express_remote_areas.pdf

HK DHL Express

Delivery time:Ship out from Hongkong Warehouse in 1-2 business day

Shipping Time: 4 -6 business Days;

Available:Most countries

Track: http://www.dhl.com/en.html

Restrictions:

• 1.Can’t ship e-liquid
• 2.Can’t ship to PO BOX
• 3.Delay 3-5 days When customs inspection,bad weather,holiday season,etc

HK UPS Express

Delivery time:Ship out from Hongkong Warehouse in 1-2 business day Shipping Time: 5 -7 business Days;

Available:Most countries

Track: http://www.ups.com

Restrictions:

• 1.Can’t ship e-liquid
• 2.Can’t ship to PO BOX
• 3.Delay 3-5 days When customs inspection,bad weather,holiday season,etc

EMS：

Delivery time:Ship out from Hongkong Warehouse in 1-2 business day Shipping Time: 7 -15 business Days(15-25 days for some countries).

Available:Most countries

Track: http://www.17track.net/en

Registered Airmail(Singapore/Sweden/Netherland)

Shipping Time: 15-40 business Days

Available:Most countries

Track: http://www.17track.net/en

The USA/Russian ePacket

Shipping Time: 7-15 business Days

Available:Most countries

Track: http://www.17track.net/en

If there are any question, please chat with us online or email us to service@cloumix.com, thank you.